Frequently Asked Sports Betting Questions
Where can I sign up?
You can sign up by downloading the Caesars Sportsbook app and registering your account from anywhere in Iowa. Use promo code PMFULL when you register to designate Prairie Meadows as your sports book. Tap here to learn more about signing up with your mobile device.
You can also sign up at Caesars Sportsbook at Prairie Meadows, located on Level 4. All new customers should see a ticket writer in the sports book to activate their account. You will need a photo ID to register. Bets can then be made with a ticket writer or on your mobile device with the Caesars Sportsbook app.
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What kind of device do I need?
The Caesars Sportsbook app can be used on any mobile device - either iOS or Android. Find the app in the App or Google Play stores, or by visiting the links here:
How do I look up my account history?
On the app home screen, click the silhouette icon in the upper right-hand corner of the screen and select Betting History.
How do I fund my account?
The Caesars Sportsbook app offers a variety of deposit options. Choose from online banking, debit card (Visa or MasterCard), ACH e-Check, PayPal, PayNearMe, prepaid play card, or cash. Deposits can be made at Caesars Sportsbook at Prairie Meadows on Level 4.
How do I collect the money I’ve won?
Visit Caesars Sportsbook at Prairie Meadows during operating hours and make a withdrawal. You may also call 855.474.0606 to request a check. Checks will be mailed to the address on your account.
Do I need to be at Prairie Meadows to place a mobile bet?
No, you can place a mobile bet anywhere in the state of Iowa. As of January 1, 2021, you can also download and register your account from anywhere in Iowa. Use promo code PMFULL when you register to designate Prairie Meadows as your sports book.
Can I make any bet (parlay, teasers, halftime Live wagering)?
Yes, any wager that you can make in person at Caesars Sportsbook can be made on your phone, including parlay cards and Live wagering.
How much do I have to deposit and how much can I wager?
Deposit any amount you want. As for betting, you can go from $2 up to the betting limit of a particular game. Caesars Sportsbook reserves the right to limit or refuse any wager.
How old must you be to place a wager on sporting events?
21 years old.
Who is ineligible to wager on sporting events?
The following individuals are prohibited from wagering in the state of Iowa: coaches, athletic trainers, officials, players, or other individuals who participate in an authorized sporting event in which wagers may be accepted as well as persons who are employed in a position with direct involvement with coaches, players, athletic trainers, officials, athletes, or participants in an authorized sporting event in which wagers may be accepted.