Q. What are the hours of Prairie Meadows?
A: Prairie Meadows is operating 24/7.
Table Games is operating with reduced game availability and positions. Sunday through Thursday games will be in play 9am-1am and Friday and Saturday will operate 9am-4am. Poker will resume at limited capacity on October 1.
Q: What is Prairie Meadows doing to ensure my safety?
A: We have implemented a number of cleaning, sanitizing, and protective protocols to help ensure the safety of you and our employees.
- We have made adjustments to all aspects of our property to accommodate social distancing standards. Floor graphics, stanchions, limiting number of guests in confined locations, and making some gaming areas and machines inoperable will all be in place once we reopen.
- It is required that guests wear a face covering at all times except when actively eating, drinking or smoking. Guests must bring their own face covering. All employees will be required to wear a face covering that covers their nose and mouth.
- Smoking and drinking will not be allowed while playing table games. Guests will be politely asked to step away from the game while doing so.
- High touch point areas will be cleaned at least once every hour with EPA recommended disinfectants, which exceed the recommendations of the CDC.
- Additional hand sanitizing stations have been placed throughout the property for your convenience.
- To view the full the Prairie Meadows Property Health & Reopening Guidelines visit prairiemeadows.com/reopening.
Q: What will happen to my tier status?
A: Your tier status from March 16, 2020 has been extended and is now guaranteed through September 30, 2020. Thank you for your loyalty!
Q: How do I get information about upcoming promotions?
A: You can find all the latest promotion updates at prairiemeadows.com/casino/promotions.
Q: When will the William Hill Sportsbook be open?
A: The hours for the Sportsbook is as follows.
Monday: 11am - 11pm
Tuesday & Wednesday: 11am - 9pm
Thursday & Friday: 11am - 11pm
Saturday & Sunday: 9am - 11pm
Q: Are any of the Prairie Meadows dining establishments open?
Reopened on June 19, 2020. Reservations are recommended at this time for dine-in service. To go ordering is also available. Please call 515.957.3535 or visit prairiemeadows.com/ajs to make a reservation.
Thursday | 4pm – 9pm
Friday & Saturday | 4pm – 10pm
Sunday | 4pm – 9pm
The following dining outlets are also open:
- The Paddock Grill & Deli - Open 24/7
- Prairie Coffee Company
- Daily Double Deli (weekends only)
Q: When are the 2020 Live Racing Post Times?
A: Meet will include both Thoroughbred and Quarter Horse races. Races will be run Friday - Monday. Post times will be 6pm Friday and Saturday, and 4pm on Sunday and Monday.
Q: Is the Finish Line Show Lounge still hosting live entertainment?
A: Not at this time. BUT, we will be hosting free live entertainment every Saturday in September beginning at 5pm on the track apron in conjunction with our live racing. To see who’s on stage, visit prairiemeadows.com/events. Starting in November and December, we will be featuring live bands in the casino above the main entrance. You will be able to listen to the music while you play.
Q: What services have been discontinued?
A: Until further notice we have made the decision to suspend operations of: Café at the Meadows, Coat Check, Triple Crown Eatery, Self-Serve Beverage Stations, Hotel Shuttle Service, Valet, and the Meadows Events Center.
Q: Where can I get more information on health and safety?
A: You can view our Property Health & Reopening Guidelines at prairiemeadows.com/reopening.
Health & Safety Guidelines